This article is for managers, or people who want to be in management.
When I start coaching a manager, I ask them what a really good manager does. They inevitably tell me that good managers put out fires, answer questions, and remove obstacles that get in their employees way. “WRONG!” I tell them. Great coaching huh? (more…)
Its cliche for a business owner to say that his employees are the company’s greatest asset. But it’s extremely rare for an owner to actually act that way.
In fact, many leaders don’t have a clue when it comes to building a culture and a company that fosters loyalty among their best employees. (more…)
The people I love, will leave me.
That was the lesson I learned as a kid growing up through two divorces. I loved my dad, John. He left. I loved my adopted dad, Reid. He left. Now as an adult, I know that it wasn’t that simple. There were a lot of variables. But as an 11 year old, it was exactly that simple. Love was dangerous.
I coped with this by building walls. I learned that if I didn’t get too attached to anybody, I wouldn’t get hurt. So that’s what I did. (more…)
I was the worst. Two seconds after meeting somebody for the first time, I forgot their name. They could have been Mark, or Mike, or Mitch, or even Randall…I couldn’t tell you.
This was a problem. Especially for an entrepreneur/sales guy like I was at the time. I needed to connect with people, but greeting them with “hey you” didn’t exactly create connection. (more…)
This is one of my favorite stories about how perspective shapes our experiences and our world. I use it when someone is angry or frustrated at how others are treating them. It’s a great way to challenge someone to see that their attitude may be part of the problem…Enjoy (more…)